Delivery information

After your order you will receive an e-mail and a phone call with information about the product you ordered.
Deliveries are made by courier company Speedy, Econt and D @ D Express. Delivery of each shipment up to 1 kg. is at a price of BGN 3.46 to your address. Delivery time is 24/48 hours.
Orders placed after 16.00 are processed on the next business day. Orders placed on Saturday and Sunday are processed on Monday. Deliveries are not made on Sundays and public holidays.
In case of impossibility to fulfill the order due to temporary lack of availability of a product, as well as in case of delay in shipment due to waiting for a new import, you will be informed by phone or e-mail.
If possible, you will be offered alternative items of the same quality and price.
At each stage of the order you have the right to cancel the order.
In the event of any change in terms of content, value, terms and conditions for delivery of an order, you will be informed by phone or e-mail.
The order will not be sent if we do not receive your personal consent to the changed conditions.
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