Terms & Conditions

General conditions for shopping electronically from the MarketPro.bg website

 

Subject of the General Terms and Conditions

This document contains the General Terms and Conditions, according to which Premium Online Solutions Ltd., with registered office and address of management: Stara Zagora, 31 Metodi Kusev Blvd., entered in the Commercial Register at the Registry Agency with Bulstat 204104589, provides services and products to its users. through the online store www.MarketPro.bg. The user expressly and unconditionally agrees with the present general conditions for the use of the site and the online store.

  

Registration

Registration is recommended, but not required for shopping through the online store. The user is obliged to fill in a registration form, in which he indicates the correct data necessary for the issuance of invoices and delivery protocols, as well as a valid permanent establishment address, telephone number and e-mail address.

 

Consent

By marking in the field "I agree with the General Terms" the client makes an electronic statement declaring that he is familiar with these General Terms and Conditions and accepts them.

 

Conditions for ordering goods

Order

The delivery of goods from Marketpro.bg through the online store takes place after confirmed registration of the customer and an order for delivery of goods. In the order the customer indicates the method of payment and telephone number for contact. Each valid and accepted order by the Client automatically receives an official number and confirmation that it has been accepted.

 

Confirmation and execution of orders

The operator of Marketpro.bg must confirm by phone every order made by the Customer. Marketpro.bg reserves the right not to fulfill an order made through the online store Marketpro.bg, if the completed customer data is not valid, or if there is no availability of the ordered goods. The operator of Marketpro.bg is obliged to notify the customer about this on the provided contact phone or e-mail.

 

Confirmation of the order takes place within a working day if the order is made before 16:00, and on the next working day if it is made after 16:00. In case the order is placed on a non-working day, the confirmation takes place on the next working day.

 

The customer can refuse or change an order before its confirmation by an operator. In case of order cancellation, if the customer has paid an amount by credit or debit card, it is refunded to the customer's account.

 

The customer pays the value of the order at the prices specified in the order. In case the product cannot be delivered, the operator can offer an alternative product with similar characteristics and price, which the customer has the right to accept or refuse.

 

Delivery time and price

The term for delivery of goods ordered through the online store Marketpro.bg is up to two working days. The price of delivery within the Republic of Bulgaria is BGN 5 for shipments up to 1 kg and is calculated in real time on the site depending on the weight of the products for shipments over 1 kg.

 

In case of delay in delivery, regardless of the reasons, the operator of Marketpro.bg is obliged to notify the customer and indicate a new delivery date. All goods ordered through the online store www.Rudimpex.com are insured.

 

Terms and methods of payment

Cash on Delivery

When paying by cash on delivery, the customer pays the amount due upon delivery of the goods by the courier.

 

bank card - from the online card payment system

When paying by bank card, the customer is transferred to the online card payment system, where he enters his bank card details and makes the due payment.

The data that the client should fill in when paying by bank card are:

  

Rudimpex.com accepts payments via bank cards MasterCard, MasterCard Electronic, Maestro, VISA, VISA Electron, V PAY.

       

Card details (number, validity date, 3-digit security code, cardholder's name, address)

Authentication data (To identify you as a cardholder, the payment server for e-commerce of our servicing bank supports the authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode. In case you are registered by your issuing bank in these security schemes , a page will appear on your screen where you need to enter your authentication password).

Additional information for foreign clients

The currency of credit / debit card payments is Bulgarian levs (BGN). Any price of a product on this site, whose currency is different from Bulgarian levs (BGN), should be considered as information only. If the cardholder's currency differs from the payment currency, the amount of the payment will be calculated according to the respective exchange rate of the organization issuing the card for the day.

 

The maximum amount for payment allowed with one card payment is BGN 10,000.

 

Customers outside Bulgaria are also responsible for all import duties, quotas, permits, product restrictions and other local requirements. We recommend that you check the latest applicable local law requirements before placing an order.

 

Credit card validation

All credit / debit cardholders are subject to verification and authorization by the card issuer. If the issuer of your card refuses to pay, or for some reason does not allow payment, you will be notified immediately.

 

When verifying a request for ordered goods or services, we may use your information to prevent and detect fraud. One of the reasons we may disclose your address and zip code is to check the IMRG alert or security alert or other anti-fraud scheme. At all times when we disclose your information, it will remain protected. If you believe that your data is incorrect, you may correct it in accordance with our privacy policy.

 

Card data protection

During the authentication process, the store staff does not have access to the content of confidential data that is exchanged between the cardholder and the bank, despite the fact that the transaction takes place on the store's website.

 

To prevent fraud, when paying with a Visa or MasterCard, we apply the best practices recommended by international card organizations:

 

The security of card data is protected by an SSL connection between our server and the payment server.

The authenticity of your card is verified by entering a CVV code

In addition, for your validation as a legal cardholder, our payment server supports Visa and MasterCard authentication schemes - Verified by VISA or MasterCard SecureCode, in case you are registered to use them.

Bank transfer

When choosing a method of payment "by bank transfer", after the customer places an order, an offer with a number is generated. The client makes a bank transfer to the account of MarketPro.bg, citing the number of the offer as a basis for the transfer. The offer is valid for three working days.

 

Delivery of goods

The customer receives the goods from an employee of the courier company with which MarketPro.bg has entered into a contract. Upon delivery of the goods, the customer receives an invoice and warranty card, as well as signs a handover protocol certifying the receipt of the goods. The customer is obliged to check the contents of the shipment and compliance with the ordered goods before completing the protocol and pay the amount due in cases of "Cash on Delivery".

 

General conditions for shopping electronically from the MarketPro.bg website

  

Subject of the General Terms and Conditions

This document contains the General Terms and Conditions, according to which Premium Online Solutions Ltd., with registered office and address of management: Stara Zagora, 31 Metodi Kusev Blvd., entered in the Commercial Register at the Registry Agency with Bulstat 204104589, provides services and products to its users. through the online store www.MarketPro.bg. The user expressly and unconditionally agrees with the present general conditions for the use of the site and the online store.

  

Registration

Registration is recommended, but not required for shopping through the online store. The user is obliged to fill in a registration form, in which he indicates the correct data necessary for the issuance of invoices and delivery protocols, as well as a valid permanent establishment address, telephone number and e-mail address.

 

Consent

By marking in the field "I agree with the General Terms" the client makes an electronic statement declaring that he is familiar with these General Terms and Conditions and accepts them.

 

Conditions for ordering goods

Order

The delivery of goods from MarketPro.bg through the online store takes place after confirmed registration of the customer and an order for delivery of goods. In the order the customer indicates the method of payment and telephone number for contact. Each valid and accepted order by the Client automatically receives an official number and confirmation that it has been accepted.

 

Confirmation and execution of orders

The operator of MarketPro.bg must confirm by phone every order made by the Customer. MarketPro.bg reserves the right not to fulfill an order placed through the online store www.MarketPro.bg, if the completed customer data is not valid, or if there is no availability of the ordered goods. The operator of MarketPro.bg is obliged to notify the customer about this on the provided contact phone number or e-mail.

 

Confirmation of the order takes place within a working day if the order is made before 16:00, and on the next working day if it is made after 16:00. In case the order is placed on a non-working day, the confirmation takes place on the next working day.

 

The customer can refuse or change an order before its confirmation by an operator. In case of order cancellation, if the customer has paid an amount by credit or debit card, it is refunded to the customer's account.

 

The customer pays the value of the order at the prices specified in the order. In case the product cannot be delivered, the operator can offer an alternative product with similar characteristics and price, which the customer has the right to accept or refuse.

 

Delivery time and price

The term for delivery of goods ordered through the online store www.MarketPro.bg is up to two working days. The price of delivery within the Republic of Bulgaria is BGN 5 for shipments up to 1 kg and is calculated in real time on the site depending on the weight of the products for shipments over 1 kg.

 

In case of delay in delivery, regardless of the reasons, the operator of MarketPro.bg is obliged to notify the customer and indicate a new delivery date. All goods ordered through the online store www.MarketPro.bg are insured.

 

Terms and methods of payment

Cash on Delivery

When paying by cash on delivery, the customer pays the amount due upon delivery of the goods by the courier.

 

bank card - from the online card payment system

When paying by bank card, the customer is transferred to the online card payment system, where he enters his bank card details and makes the due payment.

The data that the client should fill in when paying by bank card are:

 

 

MarketPro.bg accepts payments through bank cards MasterCard, MasterCard Electronic, Maestro, VISA, VISA Electron, V PAY.

  

Card details (number, validity date, 3-digit security code, cardholder's name, address)

Authentication data (To identify you as a cardholder, the payment server for e-commerce of our servicing bank supports the authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode. In case you are registered by your issuing bank in these security schemes , a page will appear on your screen where you need to enter your authentication password).

Additional information for foreign clients

The currency of credit / debit card payments is Bulgarian levs (BGN). Any price of a product on this site, whose currency is different from Bulgarian levs (BGN), should be considered as information only. If the cardholder's currency differs from the payment currency, the amount of the payment will be calculated according to the respective exchange rate of the organization issuing the card for the day.

 

The maximum amount for payment allowed with one card payment is BGN 10,000.

 

Customers outside Bulgaria are also responsible for all import duties, quotas, permits, product restrictions and other local requirements. We recommend that you check the latest applicable local law requirements before placing an order.

 

Credit card validation

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